Contact Ticketagent
The fastest way to reach us is email. Write to [email protected] and a person from our team replies, usually within one business day.
[email protected]
Use this address for everything: product questions, help choosing a plan, Enterprise and volume pricing, security questionnaires, invoices and data requests.
What to include
- Your team size and the channels you support (email, chat, forms)
- The help desk or mailbox you use today, if you plan to move
- For Enterprise: the number of seats, SSO or SCIM needs and whether you need a data processing agreement
- For data requests: the email address the request is about
Answers you may find faster
- Help desk software pricing explains plans, seats and AI volume.
- The help desk FAQ covers setup, SLAs, the AI agent and billing.
- The help desk security page covers SSO, roles, the audit log and data handling.
Ready to set up your team? Create your account and we take it from there.